Foreword looking Companies are realizing that a sustainable competitive advantage is a thing of the past. Operational enhancements and leading innovations are quickly matched. Even Brand power is diminished as commoditization focus customers on price. One area that well-run organizations can have a competitive advantage is in Performance Management, and the Balanced Scorecard is one of the best ways of focusing your organization on Performance Management.
While at Hilton Hotels Corporation, I led the team that was responsible for Performance Management and implementing the Balanced Scorecard. In recognition, the Balanced Scorecard Collaborative honored Hilton with their Hall of Fame award.
The following two 1-day on-site seminars are now available; to assist you and your team enhance your Performance Management Strategy:
Executive Level Balanced Scorecard Overview
Aligning your organization with the Balanced Scorecard process can lead to measurable Performance Improvement in the key performance indicators of your business. This Executive Level overview will explain the concept of the Balanced Scorecard in understandable terms, and highlight its features and advantages. Hilton Hotel Corporation case study will also be presented. You will gain insights that will allow you to decide if implementing the Balanced Scorecard at your organization is right for you.
Team member Balanced Scored card workshop
This workshop will provide hands-on experience, demonstrating what a Balanced scorecard is, and how it can help department managers better align the things they do, with the overall organizational Strategy. The workshop will include basic concepts of Performance Management, and by the end of the workshop, each attendee will have created a draft Balanced Scorecard using existing goals and measures, that they can use to further explore the features of the Balanced Scorecard, that help improve performance.